Event Support Services
Clients describe our services as “naturally helpful” – a two word story about how our friendly and experienced staff can help you create a memorable event with minimal difficulty. Whether you’re planning a conference, a training course or a business presentation, we work with you to establish what you need, are there for you right through the event and always keep our promises. So, here’s what we can do for you:
Support with your event planning
When you organise a business event at our venue, you work closely with our efficient and friendly account managers. They will do everything they can to give you the best available space within your budget and ensure a quick and efficient booking process. From then on, they will take responsibility for coordinating all your requirements, from receiving and storing your materials in a secure space, catering arrangement and meeting room set-up to the packing-up of your last piece of equipment, acting as a single point of contact throughout your event.
Meet and greet your delegates
We know that making delegates feel welcome and cared for is vital to the success of your event. Our friendly staff will greet, sign in and show your delegates to where they need to be, whether it’s the coffee lounge, the restaurant or straight to the room. This will help contribute to a relaxed, organized and high profile arrival and take the worry off your hands so you can get straight to business.
Give you peace of mind
During our 12 years of hosting business events we have developed procedures to ensure everybody gets off to a great start and the day runs smoothly. Once all your delegates are assembled and seated, one of our staff will carry out a short introduction to the centre including a short briefing on facilities, fire alarms/fire procedure, refreshment locations and times. What’s more, you can be assured that our operational staff are available at all times to provide additional support at a moment’s notice.
Our competent technical team plus all the advantages of using the in-house AV equipment ensure you can conduct more efficient meetings, communicate more effectively and improve collaboration with interactive and stimulating presentations. Whether you plan a conference, computer training or a video conferencing meeting, our IT technicians will set up and test the equipment before the event and be on hand throughout your time with us.
From small meetings to large conferences, our in-house catering service go to every length to ensure all your delegates enjoy delicious, homemade food throughout their time with us. We cater for special dietary requirements on request and are always open to suggestions, so if you have a specific idea of what you would like, please don’t hesitate to ask.
We understand that sessions can sometimes overrun or finish early and we are happy to accommodate last minute changes to pre-arranged schedules, no matter you’re having a light buffet in your room or sit-down meals in the restaurant.